Fairmont Empress Hotel - Victoria

721 Government Street, Victoria, Canada, V8W 1W5  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Fairmont Empress Hotel - Victoria

Paid Wi-Fi

CAD 15 per day

Parking

CAD 32 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Picnic area/ Tables

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

Fairmont Empress invites guests for a wonderful stay. This gorgeous British landmark will transport you to the past. It has beautiful views of the Inner Harbour. The setting is gorgeous and the staff bends over backwards for guests. The hotel is large and can be a task to navigate through. The high tea is excellent and the pool is great. Some feel that it's too haughty of a place, but others feel it's still a very good place.

Overview

Fairmont Empress Hotel is a 5-star impressive venue featuring a non-smoking accommodation a short way from Butchart Gardens and Beacon Hill Park. Featuring Gothic architecture, the hotel was renovated in 2009.

The hotel offers major location in the heart of Victoria, minutes away from a sanctuary, a museum and a church as well as a harbour and lakes. Victoria city center is 1 km away.

There are shops and fairgrounds within a quick reach of the hotel.

5 minutes' drive from Victoria Inner Harbor airport and 5 minutes' walk to Mercurio Gallery train station.

Rooms

The hotel offers 477 rooms. They are fitted with a stereo system, a laptop safe, a storage space, climate control and a work area. As the hotel overlooks Downtown Inner Harbour, guests can enjoy a magnificent view from their rooms. Room facilities also include a kettle, coffee/tea makers and a fridge for self-catering.

Eat & Drink

A day at Fairmont Empress Hotel begins with a free breakfast. At the lobby restaurant guests can enjoy local cuisine. Guests can try complimentary drinks in the garden bar. Serving a wide range of dishes, The Bengal Lounge and Afternoon Tea can be reached within 5 minutes’ walk.

All visitors are offered a full breakfast for a fee. 

Services

Corporate travelers can use a photocopier, a business center and computers available on site.

Relax

The hotel offers a hot tub, a health club and a spa lounge along with massage, steam baths and facials with the guests' comfort in mind. A fitness center and a gym are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel at CAD 15 per day.

Guest Parking

public parking is possible on site at CAD 32 per day.

Year renovated:   2009.  Number of floors:   8.  Number of rooms:   477.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Group check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Vending machines
  • Eco friendly
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid city shuttle
  • Pet amenities available
  • 24-hour room service
  • Car rental
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Video games
  • Children's pool
  • Children's play area
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Courtyard view
  • Harbor view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Bathroom telephone

Self-catering

  • Electric kettle

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 11 am FREE
Check-out until 11 am FREE

Children and extra beds

All children
0 - 18 years
Existing bedding FREE
There are no extra beds provided in a room. 

How to reach hotel

hotel Fairmont Empress Hotel - Victoria Victoria location
Show big map »

Hotel Address:

721 Government Street, Victoria, Canada, V8W 1W5

Get directions
City Center
  • Victoria
    800 m
Airports
  • Victoria Inner Harbor (YWH)
    1.5 km
  • Victoria International (YYJ)
    25.5 km
Restaurants
  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
    30 m
  • Afternoon Tea - The Fairmont Empress Hotel
    30 m
Parks
  • Thunderbird Park
    170 m
  • The Robert Bateman Centre
    260 m
Ski areas
  • Ogden Point Breakwater
    2.3 km
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Deluxe Spacious King Room
Harbor view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Dining:Coffee/tea maker
Fairmont Empress photos Exterior Hotel information
Standard Room
Harbor view
  • Room size:

    23 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Queen-size bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Ceiling fan
  • Carpeted floor
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Data ports
  • Pay movies
  • Radio
Room Description:

Standard|Double Room - Room Only. Fairmont-Room Only-Standard

Fairmont Empress photos Room Fairmont Room
Fairmont One-Bedroom King Room
Harbor view
  • Room size:

    23 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dual voltage outlet
  • Storage space
  • Dressing area
  • Wardrobe/closet
  • Cordless phone
  • Ceiling fan
  • Carpeted floor
  • Privilege access to executive lounge
  • Newspapers
  • Voice mail
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Phone in bathroom
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Coffee machine
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Free movies/video
  • 220 V AC
  • Wake up service
  • Stereo
  • iPod docking station
  • Computer hookup
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Fairmont Gold, 1 King Bed, Spacious Room, Non Smoking

Fairmont Empress photos Room Suite
Spa One-Bedroom King Suite
City view
  • Room size:

    42 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Coffee/tea maker
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|One Bedroom Suite, 1 King Bed, Non Smoking

Fairmont Empress photos Room Fairmont Room
Fairmont Renovated Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 King-size bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Dining:Coffee/tea maker
Fairmont Empress photos Exterior Hotel information
Fairmont One-Bedroom Queen Suite
Harbor view
  • Room size:

    30 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Fairmont Gold, 1 Bedroom Suite, 1 Queen Bed, Non Smoking, Harbor View

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room - Fairmont 2 Beds (triple use)

Fairmont One-Bedroom Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 3 persons, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
Room Description:

Suite|Fairmont Gold, Suite, 1 Bedroom, Non Smoking

Fairmont Two-Bedroom Suite
Harbor view
  • Max occupancy:

    2 persons

  • Check Prices
Fairmont Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Quad Room - Fairmont 2 Beds (quad use)

Fairmont Empress photos Exterior Hotel information
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Junior Suite|Junior Suite, 1 King Bed, Non Smoking

Fairmont Empress photos Room Suite
Junior King Suite
Harbor view
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Living room
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Room Description:

Junior Suite|Junior Suite, 1 King Bed, Non Smoking

Fairmont Empress photos Room Suite
Junior Dormitory Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Living room
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
Fairmont Empress photos Exterior Hotel information
Deluxe Room
Harbor view
  • Room size:

    28 m²

  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed, 2 Queen-size beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Modern furniture
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Deluxe|Double Room - Room Only. Deluxe-Room Only-Standard

Fairmont Empress photos Exterior Hotel information
Deluxe King Room
Harbor view
  • Room size:

    28 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Modern furniture
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Deluxe|Deluxe Room, 1 King Bed, Non Smoking

Fairmont Empress photos Exterior Hotel information
Executive King Room
Harbor view
  • Room size:

    30 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • CD player
  • Radio
Fairmont Empress photos Room Suite
Executive King Suite
  • Room size:

    42 m²

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Executive Suite, 1 King Bed, Non Smoking

Fairmont Empress photos Room Suite
Executive Queen Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Queen-size beds

  • Check Prices
  • General:Living room
  • Bedding:Sofa bed
Executive Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Double Executive Suite

Fairmont Empress photos Exterior Hotel information
Signature King Room
Harbor view
  • Room size:

    33 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Dining:Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Standard|Signature Room, 1 King Bed, Non Smoking

Fairmont Empress photos Room Signature Room
Signature One-Bedroom King Suite
Harbor view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • + More
  • General:Safe deposit box
  • Slippers
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Wardrobe/closet
  • Fan
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Linen
  • Sofa bed
  • Dining:Electric kettle
  • Media:Flat-screen TV
  • Wake up service
  • iPod docking station
  • Radio
Room Description:

Suite|Signature Suite, 1 Bedroom, 1 King Bed, Non Smoking, Harbor View

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Fairmont Empress Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Fishermans Wharf200 m
  • Victoria Bug Zoo200 m

Popular areas

  • Government Street200 m
  • Inner Harbour300 m
  • Bastion Square400 m

Places of interest

  • Pacific Undersea Gardens200 m

Convention centers

  • Victoria Conference Centre100 m

Shopping areas

  • The Bay Center400 m

Amusement

  • Cosmic Reality400 m

Monuments and Landmarks

  • Fairmont Empress Hotel100 m
  • The Parliament Building200 m
  • British Columbia Parliament Buildings200 m
  • Helmcken House300 m
  • St. Anns Academy Chapel300 m
  • Victoria Public Librairy300 m

Museums

  • Royal BC Museum100 m
  • Miniature World100 m
  • Crystal Garden100 m
  • Royal London Wax Museum200 m
  • Downtown/ City Center300 m
  • Royal London Wax Museum300 m
  • British Columbia Festival-Arts300 m
  • Maritime Museum of BC400 m
  • Maritime Museum of British Columbia400 m

Halls

  • Crystal Garden Administration100 m

Theaters

  • The Royal Theatre400 m

Galleries

  • Mercurio Gallery200 m
  • Open Space300 m
  • Artevo Gallery300 m

College Campuses

  • University Canada West - Victoria400 m

Local attractions

  • Art Gallery of Greater Victoria1.6 km
    1040 Moss St., Victoria
  • Craigdarroch Castle1.8 km
    1050 Joan Crescent, Victoria
  • Abkhazi Garden3.2 km
    1964 Fairfield Road, Victoria
  • Point Ellice House1.7 km
    2616 Pleasant St., Victoria
  • Government House1.9 km
    1401 Rockland Avenue, Victoria

Near the hotel

  • Fairmont Empress Hotel30 m
    721 Government St., Victoria
  • Miniature World130 m
    649 Humboldt St., Victoria
  • Parliament Buildings230 m
    501 Belleville St, Victoria
  • The Robert Bateman Centre260 m
    470 Belleville Street, Victoria
  • Royal BC Museum130 m
    675 Belleville Street, Victoria
  • Thunderbird Park170 m
    675 Belleville st., Victoria
  • Victoria Bug Zoo230 m
    631 Courtney Street, Victoria

Restaurants nearby

  • The Bengal Lounge - The Fairmont Empress Hotel30 m

    Address: 721 Government St
    Phone: 250-389-2727

    86% likes this, based on 374 reviews
    Cuisine: Contemporary, Indian
    Price Range: GBP 19 - GBP 75

  • The Empress Room30 m

    Address: 721 Government St.
    Phone: 250-389-2727

    69% likes this, based on 136 reviews
    Price Range: GBP 23 - GBP 50

  • Milestone's Restaurant160 m

    Address: 812 Wharf St
    Phone: (250) 381-2244

    74% likes this, based on 282 reviews
    Cuisine: American
    Price Range: GBP 0 - GBP 18

  • Afternoon Tea - The Fairmont Empress Hotel30 m

    Address: 721 Government Street
    Phone: 250-389-2727

    66% likes this, based on 320 reviews
    Price Range: GBP 24 - GBP 40

  • Pescatores Seafood + Grill120 m

    Address: 614 Humboldt Street
    Phone: 250-385-4512

    72% likes this, based on 402 reviews
    Price Range: GBP 2 - GBP 39

Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Hotels nearby
Helms Inn Victoria
2 stars
0.4 km
Cities nearby

Fairmont Empress Reviews

Guest reviews are submitted by our customers after their stay at Fairmont Empress

Average guest rating

7.6out of 10
Fabulous
Based on 47 reviews

Rating by category:

Service
9.1
Value
8.2
Rooms
8.8
Location
9.9

Guest reviews

  • Older travelers
    9.6

    Excellent Victorian era experience and history was very memorable.

    Not much really, our dining experience in the main restaurant and Bengal lounge were very good and our room was above average for comform and the bed was excellent. My wife was very disapointed to find that not all our "deserts" were given to us when we departed the High Tea.. We enjoyed the sandwiches and other items but could not finish the desert tier and so was looking forward to that later with some coffee in the room. Our lemon bars were missing, and I might point out my wife is standing over me as I write this. Thanks for a great time.

  • Couple
    6.2

    The heritage of the hotel

    I specifically asked for an ocean view room and paid over cad450 per night! But what I got was only one small window with a just a bit of view! Other bigger windows in the room only got garden view! It is a totally ripped off for the price I paid! I would never do this again!

  • Family with children
    7.4

    The location was perfec

    The room and bathroom are not as expected

  • Older travelers
    8.2

    Traditional style very grand in Brilliant location. Staff were excellent.

    The room I had was quite hot but minor point

  • Older travelers
    7.8

    This is the 'Grand Old Dame' of hotels in Victoria, in the style of the Canadian Pacific Hotels, which were taken over by the Fairmont chain. Service is top drawer but be aware this is an old facility which receives much attention in their attempt to keep it current. It is right downtown, across the street from the Inner Harbour.

    The pluming is getting old. The rooms are oddly laid out, due to the shape/angles of the building.

  • Single
    10.0

    Classic design, complimentary buffet and breakfast.

    Some noise through the windows.

  • Single
    8.8

    A very historic building and location is outstanding. As this is located right in the inner harbour and downtown it feels like you are in a country estate. Minutes to shopping and wonderful resturants. Shopped for the best deal as in season this is very expensive. Staff are very helpful and friendly.

  • Couple
    8.2

    <Love the proximity to downtown shops, restaurants and waterfront.

    Every single thing is extra money (parking, wifi) and not cheap at all. The room rate was competitive, but with the extras, it costs the same as a newer/nicer hotel.

  • Single
    9.6

    The staff was absolutely perfect. We requested a room change and Alex at the front desk could have not been any nicer and professional about the switch. The room we got had a perfect view, quiet and quaint. I was surprised that the fridge allowed me to put in my own food and the free insuite coffee in a nice touch. Will book at the Empress again next time I'm in town. Thank you.

    Some of the decor could use some refreshing. Ex, window lampshade was loosing its edge ribbon, a stain on the bed skirt and the woodwork need a coat of paint. :) This said, it looks like the Hotel is being renovated, please do not make it modern! Keep the old charm with a refreshed look. (I'm a designer)

  • Older travelers
    10.0

    Understated old luxury. Classy, helpful staff ready to serve. Unimaginable comfort - bed, pillows, soaps, Keurig, tea kettle, coffee, tea - everything so well done!! Decor of room - cool, relaxing, luxuriously painted with 3 shades of turquoise, trim, curtains, bedskirt, botanical prints...like an old English home. Staff so helpful, courteous, always asking how to serve you, goign the extra mile to help locate restaurants, call a taxi, book a reservation somewhere for you. Wonderful!!!!!

    That I couldn't stay longer!!!

  • Older travelers
    8.8

    staff was superb

    hotel is tired but that's a legacy of tradition

How to reach hotel

hotel Fairmont Empress Hotel - Victoria Victoria location
Show big map »

Hotel Address:

721 Government Street, Victoria, Canada, V8W 1W5

Get directions
City Center
  • Victoria
    800 m
Airports
  • Victoria Inner Harbor (YWH)
    1.5 km
  • Victoria International (YYJ)
    25.5 km
Restaurants
  • The Bengal Lounge - The Fairmont Empress Hotel (cuisine: Contemporary, Indian)
    30 m
  • Afternoon Tea - The Fairmont Empress Hotel
    30 m
Parks
  • Thunderbird Park
    170 m
  • The Robert Bateman Centre
    260 m
Ski areas
  • Ogden Point Breakwater
    2.3 km
Hotel information
  • Check-in:
    from  11 am
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    8
  • Number of rooms:
    477

Hotel Awards

CanadianHOTEL AWARDSRecommendedVictoriaFairmont Empress

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge